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Before You Message Us
- Your platform (Xbox or PlayStation)
- Your controller type
- What mode you’re playing (offline/private training)
- What you tried already (timing adjustments, toggles)
- If applicable: screenshot/photo of the OLED menu page you’re on
Typical response times: Most messages are answered as soon as possible. Peak times may be slower.
I can’t access the product after purchase
Check Whop for instant digital delivery. For issues, contact support within 24 hours via Whop Chat.
How to open the OLED menu
Refer to the included setup guide for menu navigation instructions.
Timing feels early/late
Try adjusting timing settings and toggles within your menu.
Stick drift / controller feels off
Try a different controller or recalibrate. If issues continue, consult Discord support.
“BUSY” message on screen
This typically means input congestion. Restart, verify cable connections, or check for updates.
How to switch builds / save slots
Use the OLED menu options for switching builds and saving slots as per guide.
Access & Refund Policy (Support Summary)
Access Delivery: Access is delivered digitally through Whop immediately after purchase.
Access Issues (24 Hours): If you cannot access the product after purchase, contact support within 24 hours via Whop Chat so we can troubleshoot and restore access.
No Refunds After Delivery: Once access is delivered and the product is accessible, purchases are final due to the digital nature of the content.
Offline/Private-Use Only: ChipShot Pro is positioned for offline/private-use training and input consistency. Users are responsible for following game/platform rules.
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Terms
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Support
Support