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Before You Message Us
- Your platform (Xbox or PlayStation)
- Your controller type
- What mode you’re playing (offline/private training)
- What you tried already (timing adjustments, toggles)
- If applicable: screenshot/photo of the OLED menu page you’re on
Typical response times: Most messages are answered as soon as possible. Peak times may be slower.
Access & Refund Policy (Support Summary)
Access Delivery: Access is delivered digitally through Whop immediately after purchase.
Access Issues (24 Hours): If you cannot access the product after purchase, contact support within 24 hours via Whop Chat so we can troubleshoot and restore access.
No Refunds After Delivery: Once access is delivered and the product is accessible, purchases are final due to the digital nature of the content.
Offline/Private-Use Only: ChipShot Pro is positioned for offline/private-use training and input consistency. Users are responsible for following game/platform rules.
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